Episode 1 – Introduction to Salesforce

Apex Hours for Students, Salesforce Admin

In this module we will learn about what is Salesforce and Introduction to Salesforce. So you have decided to enter the amazing world of Salesforce and put your career in the fast paced lane. Therefore Join us as you embark on this wonderful journey to become a champion Salesforce #AwesomeAdmin

Episode 1 will be presented by Jigar Shah on Aug 1, 2019 at 7 PM Indian Standard Time.

Agenda

  • Fundamentals of Cloud Computing
  • Customer Relationship Management Basics
  • Creating your first Salesforce org
  • Salesforce Classic Vs Lightning Experience
  • Q & A

Here is keynote of our session

What is CRM?

CRM stands for “customer relationship management” and it’s software that stores customer contact information like names, addresses, and phone numbers, as well as keeps track of customer activity like website visits, phone calls, email, and more.

What is Salesforce?

Salesforce is a cloud-based customer relationship management (CRM) platform for supercharging every part of your company that interacts with customers — including marketing, sales, commerce,service, and more.

Here is recording of session :

Most importantly don’t break a leg if you are overwhelmed with the pace of the live sessions. All Apex Hours for Student sessions will be recorded and will be available on our YouTube channel. So learn at your pace and free will and ace your journey to Salesforce!

Further Learning

Please try below Trailhead module for further learning :-
1) Admin Beginner https://trailhead.salesforce.com/en/content/learn/trails/force_com_admin_beginner

Here is playlist link for all recording. Please check Episode 2 to learn about “Model your Salesforce Data” .

Thanks,
Salesforce Apex Hours

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