In this module, we will learn about What is Salesforce(SFDC)? and how to get started with Salesforce. So you have decided to enter the amazing world of Salesforce and put your career in the fast-paced lane. Therefore Join us as you embark on this wonderful journey to become a champion Salesforce.
What is Salesforce(SFDC)?
SFDC stands for Salesforce dot com or Salesforce.com. Salesforce is a cloud-based customer relationship management (CRM) platform for supercharging every part of your company that interacts with customers — including marketing, sales, commerce, service, and more.
Salesforce Career Options
To give a quick perspective of various roles and responsibilities in any Salesforce project/program team. Let’s have a look at the below diagram. This is a sample waterfall delivery-based model to showcase various technical and functional roles available in a salesforce program.
Learn more about Salesforce Career Options here.
What is CRM?
CRM stands for “customer relationship management” and it’s stores customer contact information like names, addresses, and phone numbers, as well as keeps track of customer activity like website visits, phone calls, email, and more.
Building Block of Cloud Computing.
A model of delivering software services and products over the internet without the need for downloading and maintaining them on your computer
Salesforce Classic Vs Lightning Experience
Introduction to Salesforce Video
Episode 1 was presented by Jigar Shah on Aug 1, 2019 at 7 PM Indian Standard Time.