In this post we will talk about difference between Salesforce Screen Flow and OmniScript. Both tools let you create forms that guide users through a business process and both are no code solution. OmniScripts and Salesforce flow sound similar but they both have number of differences.
What is OmniScript?
Vlocity OmniScript is a proven enterprise-class form and process building technology that’s now available to the entire Salesforce ecosystem. With Vlocity OmniScript, you’ll be able to create dynamic single or multi step forms. You’ll have the visual and interactive power of Lightning components, without the custom development.
Vlocity OmniScript enables you to craft code-free dynamic and responsive forms in Salesforce. Easily publish user interface components that span Salesforce objects and external web services to speed Salesforce development.
With OmniScript we can create rich, interactive processes and forms without coding. It is a drag-and-drop designer to compose forms with over 25 input and display controls and we can quickly test the form in a variety of formats like desktop, tablet and mobile.
Yes, OmniScripts look same to screen flows. But, there are a number of differences. Let understand the Difference between Salesforce Flow and OmniScript.
Salesforce Flows vs OmniScript
UI First Design vs Process First Design
Omniscript is basically a UI first designer where as screen flows are much more of a process first designer. They both do guided interactions and they both have branching logic. They both read/write to Salesforce data and can call apex and custom lightning web component.
Omniscript are usable in multiple different contexts but they are especially valuable in a consumer facing or partner-facing context. They provide the responsive single-page experience. OmniScript can also integrate with google analytics and other types of external web analytics tools. That’s built-in feature is another interesting thing about Omniscript.
Low Code API Consumption
OmniScript are drawing on the capabilities of integration procedures and DataRaptors. Mean they can consume data from external API without any code. Typically when you’re writing screen flows that are pulling data from external sources, you’ve got to go into apex and write code in screen flow. May be in the future, Screen flows will provide more ways that you can do things without code but the time being this is this is another important difference between the two.
Think screen flows are really easy to use and you know they’re great at solving that particular problem if you get into a case where you’re having to do any kind of data transformation then you have to start writing code or you need start writing custom LWC.
Here are some more important difference between Salesforce Flow vs OmniStudio.
|API||Salesforce flow support Salesforce Data only||OmniScript provide the support of 3rd party Api Callout with the help of IP.|
|Analytics||It Track only level of interactions only||It integrate with google analytics and other types of external web analytics tools.|
|Pixel Perfect||Salesforce Screen flow is not a pixel perfect and to much responsive.||OminScript is pixel perfect and responsive tool|
|Progress Indicator||No support of Progress Indicator||Provide support of Progress Indicator|
|Data Transformation||Need to write Apex class for same||It can done by IP or DataRaptors|
W have discussed multiple important differences between Salesforce Flows and OmniScript. We recommend using OmniStudio for complex API calls. OmniStudio products are also much more eligible to use in combination with Vlocity (Salesforce Industries). Would you like to learn more about this tool? Trailhead offers excellent modules and check Apex Hours YouTube Playlist.
Amit Chaudhary is Salesforce Application & System Architect and working on Salesforce Platform since 2010. He is Salesforce MVP since 2017 and have 17 Salesforce Certificates.
He is a active blogger and founder of Apex Hours.