Salesforce Vlocity and Salesforce Industries
Amit Chaudhary

Amit Chaudhary

Amit Chaudhary is Salesforce Application & System Architect and working on Salesforce Platform since 2010. He is Salesforce MVP since 2017 and have 17 Salesforce Certificates. He is a active blogger and founder of Apex Hours.

What is Vlocity and Salesforce Industries?

There’s been a new buzzword in the Salesforce ecosystem recently about Salesforce Industries (formerly Vlocity). Salesforce recently completed the acquisition of Vlocity. Now very first question come in mind is what is Salesforce Vlocity and how it can help Salesforce Developer? With the Vlocity acquisition in 2020, Salesforce now has the ability to offer a combination of the core platform and specific industry models, processes, and solutions with Salesforce Industries.

What is Vlocity?

Salesforce Vlocity is built natively on the Salesforce Platform and it is a provider of industry-specific solutions and mobile software, delivering digital, omnichannel processes for the world’s largest companies in a selection of industries. With Salesforce’s all-encompassing solutions and Vlocity’s in depth industry specific expertise, certain industries have the leverage of using a combined package all in one place.

Vlocity was known to build industry-specific CRM solutions, for Cloud and mobile use, on top of Salesforce; these industries being communications, media and entertainment, insurance and financial services, health, energy and utilities, and government and nonprofits specifically.

What is Salesforce Industries?

Salesforce Industries started shortly after the acquisition of Vlocity. Salesforce Industries is the new name of Vlocity, a tech startup that was officially acquired by Salesforce. Vlocity, being a fairly new industry cloud expert has gathered profound technical know-how in six varied industries, they are:

  1.  Communications,
  2.  Media and Entertainment,
  3.  Energy and Utilities,
  4.  Insurance,
  5.  Health and
  6.  Government

What’s in it for Salesforce developers?

As we may see a boom in the number of customers seeking Vlocity’s solutions, Salesforce developers will need to get familiar and master in Vlocity’s products to seamlessly assist clients in their integrations and customizations. If you need in depth information about Salesforce OmniStudio (formerly Vlocity Digital Interaction Platform), the best resource right now is the Vlocity Success Community.

The Salesforce OmniStudio digital engagement suite makes it easy to click-configure rich, consumer-grade user experiences based on objects, APEX classes, REST APIs and other data sources. Check below Apex hours session one OmniStudio to learn more

  1. Introduction of Salesforce OmniStudio
  2. Omnistudio Development Tools, Tips & Tricks

Get started with Salesforce Industries

You can get started with Salesforce Industries today by completing the foundational Get to Know OmniStudio trail. You’ll learn the ins and outs of OmniStudio, and you’ll also see how these tools are used to create beautifully frictionless customer experiences.

Salesforce Industries certification

Salesforce Industries have following Salesforce exam currently available on trailhead. They have few more but those are on Vlocity University. Are you preparing for Salesforce Vlocity / Industries exam(formerly Vlocity)? Check out below post for some tips and trick.

  1. The Salesforce Certified OmniStudio Consultant credential is for Trailblazers who have experience consulting on building cloud applications using OmniStudio tools in a customer-facing role.
  2. The Salesforce Certified OmniStudio Developer credential is for Trailblazers who have knowledge, skills, and experience developing cloud applications using OmniStudio declarative development tools.
  3. The Salesforce Certified Industries CPQ Developer credential is for Trailblazers who have experience developing configure, price, quote applications for the Salesforce Communications, Media, and Energy & Utilities Clouds.


I hope this helped you to understand, what Salesforce Vlocity and how Vlocity helps industries with complex business models. Soon We will try to conduct more session on different industries solution provided by Vlocity.

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