In this session we will demonstrating the Basics of Salesforce Service Cloud and Case Management. Will cover the how to create cases from Email-to-case and Web-to-case in Salesforce. What is Case? Cases are the foundation of the Service Cloud and…
In this session, we will talk about service cloud and its benefits. We will also cover the Salesforce Service Cloud features. What is Service Cloud? Service Cloud is built on the Salesforce Customer Success Platform. It provides a 360-degree view…
The Salesforce Service Cloud learning adventure is here. In this FREE Salesforce Service Cloud Training we will discuss what is Service Cloud, it’s key features and it’s importance. We will also learn about why we should use Service Cloud? How…