Salesforce 2027 Certification Retirements: Everything You Need to Know

Salesforce has announced a significant update to its certification program. On February 1, 2027, 24 certifications will officially retire as part of an effort to keep the certification catalog aligned with current products, technologies, and the skills most relevant in today’s job market.

If you currently hold one of these certifications or are considering taking one before retirement, understanding the timeline and available path forward options is important. This article breaks down the key details and explains what these changes mean for Salesforce professionals.

Table of contents

Important Dates to Remember

Salesforce has provided a clear timeline for the retirement process:

MilestoneDate
Last Day to Register for an ExamJuly 24, 2026
Last Day to Take an ExamAugust 31, 2026
Official Retirement DateFebruary 1, 2027

Candidates can continue registering for and taking these exams until the deadlines above.

Why Is Salesforce Retiring These Certifications?

The Salesforce Certification program continues to evolve alongside the Salesforce platform. As products, features, and job roles change, Salesforce periodically updates its certification catalog to ensure certifications remain relevant and valuable.

According to Salesforce, these changes are intended to:

Make Certifications More Valuable

Salesforce aims to align certifications with the skills employers and hiring managers are actively seeking.

Reflect the Current Product Landscape

As Salesforce technologies evolve, certification offerings are updated to better represent the knowledge professionals use in real-world projects.

Focus on In-Demand Skills

New certifications are designed around emerging products, features, and roles, helping professionals build expertise in areas that matter most today.

Should You Still Take a Retiring Certification?

Yes.

Salesforce will continue allowing candidates to register for and complete retiring exams until August 31, 2026.

If you pass a retiring certification before the deadline:

  • You will earn the certification normally.
  • The certification will remain on your Trailblazer Profile.
  • Beginning February 1, 2027, it will be marked as retired.
  • The certification remains a valid certification.

A retired certification continues to demonstrate your knowledge and commitment to developing expertise in a specific Salesforce product area.

Importantly, retirement does not mean the related product is unsupported, nor does it reduce the value of the knowledge you gained while earning the credential.

Is a Retired Certification Still Valid?

Yes.

Salesforce explicitly states that retired certifications remain valid certifications.

The retirement designation simply indicates that Salesforce is no longer actively maintaining or evaluating those skills within the current certification catalog. It does not invalidate the credential or the effort required to earn it.

New Certifications Currently in Development

Salesforce has announced that the following certification programs are currently under development:

  • Tableau Next
  • Marketing Next

In addition, several retiring Marketing Cloud certifications are being reviewed for inclusion in a future Agentforce Marketing certification expected to launch in late 2026.

List of Certifications Retiring in 2027

The following certifications will retire on February 1, 2027. Below is a list of upcoming certification retirements and their paths forward post-retirement.

No.Exam NamePath Forward
1Advanced Field Service Accredited ProfessionalSalesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.
2Salesforce Certified B2B Solution ArchitectComparable learning content for this certification is available on the Trailhead learning platform.
3Salesforce Certified B2C Commerce ArchitectComparable learning content for this certification is available on the Trailhead learning platform, in addition to Salesforce B2C Commerce Online Documentation, and the following Trailhead Academy courses: B2C Commerce Developer with storefront reference architecture (SFRA) (CCD102) B2C Commerce Merchant (CCM101)
4Salesforce Certified Consumer Goods Cloud: Trade Promotion Management Accredited ProfessionalSalesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.

Partners can also find comparable learning content on Partner Learning Camp (PLC).
5Contact Center Accredited ProfessionalSalesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.
6Salesforce Certified CPQ AdministratorTo continue your certification journey, take the Salesforce Certified Revenue Cloud Consultant exam.
7CPQ and Billing Consultant Accredited ProfessionalTo continue your certification journey, take the Salesforce Certified Revenue Cloud Consultant exam.
8Salesforce Certified Industries CPQ DeveloperComparable learning content for this certification is available on the Trailhead learning platform, which includes the Industries CPQ Foundations badge.
9Salesforce Certified Education Cloud ConsultantComparable learning content for this certification is available on the Trailhead learning platform.
To continue your certification journey, take the following exams to validate your foundational knowledge:  Salesforce Certified Platform Administrator exam Salesforce Certified Data 360 Consultant exam
10Energy and Utilities Cloud Accredited ProfessionalPartners can find comparable learning content on Partner Learning Camp (PLC), which includes:
Energy and Utilities Cloud Implementation Readiness Energy and Utilities Foundations
11Heroku Developer Accredited ProfessionalTo continue your certification journey, take the Salesforce Certified Heroku Architect exam.
12Loyalty Management Accredited ProfessionalPartners can find comparable learning content on Partner Learning Camp (PLC), which includes:
Loyalty Management Curriculum
13Salesforce Certified Marketing Cloud Account Engagement ConsultantSalesforce is currently assessing the skills tested in this exam to incorporate them into an upcoming Agentforce Marketing certification launching in late 2026.
14Marketing Cloud Advanced Cross Channel Accredited ProfessionalSalesforce is currently assessing the skills tested in this exam to incorporate them into an upcoming Agentforce Marketing certification launching in late 2026.
15Marketing Cloud Intelligence Accredited ProfessionalSalesforce is currently assessing the skills tested in this exam to incorporate them into an upcoming Agentforce Marketing certification launching in late 2026.
16Marketing Cloud Personalization Accredited ProfessionalComparable learning content for this certification is available on the Trailhead learning platform, which includes the Discover Marketing Cloud Personalization trail.
Salesforce is currently assessing the skills tested in this exam to incorporate them into an upcoming Agentforce Marketing certification launching in late 2026.
17Media Cloud Accredited ProfessionalTo continue your certification journey, take the  Salesforce Certified Revenue Cloud Consultant exam to validate your foundational knowledge.
18Salesforce Certified MuleSoft Catalyst ConsultantSalesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.
19Salesforce Certified Mulesoft Hyperautomation DeveloperSalesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.
20Net Zero Cloud Accredited ProfessionalPartners can find comparable learning content on Partner Learning Camp (PLC), which includes:
Net Zero Cloud: Implementation Readiness
21Order Management Administrator Accredited ProfessionalSalesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.
22Order Management Developer Accredited ProfessionalSalesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.
23Process Automation Accredited ProfessionalSalesforce is currently assessing the skills tested in this exam to incorporate into future certification offerings.
24Salesforce Certified Nonprofit Success Pack ConsultantThis certification is retiring in favor of the newer Salesforce Certified Nonprofit Cloud Consultant (NPC) certification.

1. Advanced Field Service Accredited Professional

Path Forward: Salesforce is assessing the skills from this certification for inclusion in future certification offerings.

2. Salesforce Certified B2B Solution Architect

Path Forward: Comparable learning content is available on Trailhead.

3. Salesforce Certified B2C Commerce Architect

Path Forward:

  • Trailhead learning content
  • Salesforce B2C Commerce Online Documentation
  • B2C Commerce Developer with Storefront Reference Architecture (CCD102)
  • B2C Commerce Merchant (CCM101)

4. Salesforce Certified Consumer Goods Cloud: Trade Promotion Management Accredited Professional

Path Forward:

  • Future certification offerings under evaluation
  • Comparable learning content available through Partner Learning Camp (PLC)

5. Contact Center Accredited Professional

Path Forward: Skills are being assessed for future certification offerings.

6. Salesforce Certified CPQ Administrator

Path Forward: Salesforce Certified Revenue Cloud Consultant.

7. CPQ and Billing Consultant Accredited Professional

Path Forward: Salesforce Certified Revenue Cloud Consultant.

8. Salesforce Certified Industries CPQ Developer

Path Forward: Trailhead learning content, including the Industries CPQ Foundations badge.

9. Salesforce Certified Education Cloud Consultant

Path Forward:

  • Salesforce Certified Platform Administrator
  • Salesforce Certified Data 360 Consultant

10. Energy and Utilities Cloud Accredited Professional

Path Forward:

  • Energy and Utilities Cloud Implementation Readiness
  • Energy and Utilities Foundations

Available through Partner Learning Camp.

11. Heroku Developer Accredited Professional

Path Forward: Salesforce Certified Heroku Architect.

12. Loyalty Management Accredited Professional

Path Forward: Loyalty Management Curriculum through Partner Learning Camp.

13. Salesforce Certified Marketing Cloud Account Engagement Consultant

Path Forward: Skills are being evaluated for inclusion in a future Agentforce Marketing certification.

14. Marketing Cloud Advanced Cross Channel Accredited Professional

Path Forward: Skills are being evaluated for inclusion in a future Agentforce Marketing certification.

15. Marketing Cloud Intelligence Accredited Professional

Path Forward: Skills are being evaluated for inclusion in a future Agentforce Marketing certification.

16. Marketing Cloud Personalization Accredited Professional

Path Forward:

  • Discover Marketing Cloud Personalization Trail
  • Potential inclusion in the future Agentforce Marketing certification

17. Media Cloud Accredited Professional

Path Forward: Salesforce Certified Revenue Cloud Consultant.

18. Salesforce Certified MuleSoft Catalyst Consultant

Path Forward: Salesforce is assessing the certification content for future offerings.

19. Salesforce Certified Mulesoft Hyperautomation Developer

Path Forward: Salesforce is assessing the certification content for future offerings.

20. Net Zero Cloud Accredited Professional

Path Forward: Net Zero Cloud: Implementation Readiness through Partner Learning Camp.

21. Order Management Administrator Accredited Professional

Path Forward: Skills are being assessed for future certification offerings.

22. Order Management Developer Accredited Professional

Path Forward: Skills are being assessed for future certification offerings.

23. Process Automation Accredited Professional

Path Forward: Skills are being assessed for future certification offerings.

24. Salesforce Certified Nonprofit Success Pack Consultant

Path Forward: Salesforce Certified Nonprofit Cloud Consultant (NPC).

What Should Salesforce Professionals Do Next?

If you’re currently planning your certification journey, start by reviewing whether any of your target certifications appear on the retirement list.

For certifications that have a recommended successor exam, consider focusing your efforts on those newer credentials. If you are already preparing for a retiring exam and can complete it before August 31, 2026, Salesforce will still award the certification and maintain it on your Trailblazer Profile after retirement.

For certifications moving toward future offerings, Trailhead learning content, Partner Learning Camp resources, and successor certifications can help you continue developing expertise in those areas.

Frequently Asked Questions

When is the last day to register for a retiring certification exam?

July 24, 2026

When is the last day to take a retiring certification exam?

August 31, 2026

When do the certifications officially retire?

February 1, 2027

Will retired certifications disappear from my Trailblazer Profile?

No. They will remain visible and be marked as retired

Does a retired certification become invalid?

No. Salesforce confirms that retired certifications remain valid certifications

What new certifications are currently being developed?

Salesforce has announced Tableau Next and Marketing Next certification programs currently in development

Final Thoughts

The Salesforce 2027 certification retirements represent a planned update to the certification ecosystem rather than a reduction in certification value. Salesforce is aligning its certification catalog with evolving technologies, emerging roles, and the skills professionals need today.

For certification holders, the most important takeaway is that retired certifications remain valid and continue to demonstrate expertise. For candidates planning future certifications, now is a good time to review successor certifications, explore available learning paths, and prepare for the next generation of Salesforce credentials.

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