Salesforce Social Studio: The Product, The Use and the Connector
Written ByApex Hours
Let’s navigate Salesforce Social Studio in demo mode! By the end of the session, you will know how to use this tool. Learn how to listen, engage, publish, and analyze using this powerful all-in-one social media marketing and management suite, some of the pickles, the hub automation extension, and the current connector integration, and why in my opinion, is a kerfuffle.
What is Salesforce Social Studio?
Salesforce Social Studios is a social media management platform that allows businesses to manage their social media interactions and campaigns effectively. It offers tools for publishing and scheduling posts, monitoring social media conversations, and engaging with audiences across various platforms.
Further learning
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Social Studio retiring
Salesforce is retiring the Social Studio family of products on November 18, 2024. Social Studio subscriptions won’t be renewable after July 31, 2022 (prior to July 31 renewals will be limited to a maximum length of 1 year). Salesforce announced that Social Studios is being retired, which means that users will no longer have access to the platform for social media management. The retirement is part of Salesforce’s ongoing efforts to refine its product offerings and focus on integrated solutions.
