Whether for sales or analytics, marketing, or accounting, Salesforce is used by millions of users across the world. However, if you want to make the most of Salesforce, testing is crucial. Salesforce test automation with AI can help manage and…
On September 12, 2023, the world of technology and business once again converged for the most anticipated event of the year – Dreamforce 2023. More then 40,000 people attended the event in-person and they did 1500+ session. Here are some Dreamforce…
Salesforce Case Management allows us to record, track and solve customer issues by sales, service and support. It includes the ability to create cases either from an email (email to case), from a Web-to-Case in Salesforce (web form). What is…
Salesforce just introduce another associate exam called Salesforce Certified AI Associate. The Salesforce Certified AI Associate exam is focused on fundamentals and capabilities of AI and data as they apply to CRM. Exam is designed for all backgrounds, business leaders…
The Einstein GPT Trust Layer elevates the security of generative AI through data and privacy controls that are seamless to the end user. This uses a number of features to ensure that Generative AI into Salesforce is safe and secure.…
Finally Salesforce announce the general availability of Native Salesforce Backup and restore solution. Use Backup and Restore help us to prevent data loss and recover from data incidents quickly. What is Salesforce Backup? Salesforce Backup is native Salesforce solution for…
One of top feature of Salesforce Winter 24 Release is now you can create a Custom Error Messages for Record Triggered Flows. Finally Salesforce implemented the Allow customization of error messages for record-triggered flows idea from IdeaExchange. What is Custom…
Web-to-Lead in Salesforce one of the great feature of Sales cloud to generate the new leads. Let check a complete guide to setup the Web to lead in Salesforce. What is Web to lead In Salesforce? Web to lead is…
Can you assign a contact to multiple accounts in Salesforce? People often work with more than one company. The key point is that one of the Individuals you work with come across your business in many ways that may need…
Salesforce Influencers is a person with the ability to influence potential customers for Salesforce products or services on social media or blogs and help aspirants to make a career in Salesforce. In this list, we are not including Salesforce employees.…