On September 12, 2023, the world of technology and business once again converged for the most anticipated event of the year – Dreamforce 2023. More then 40,000 people attended the event in-person and they did 1500+ session. Here are some Dreamforce 2023 Keynotes And Announcements.
Dreamforce 2023 Keynotes Announcements
Here are List of Dreamforce 2023 Key Announcements from Main Keynote.
1. Einstein 1 Platform
Salesforce announce the Einstein 1 Platform in Dreamforce 2023. The Trusted platform for a customer companies. Einstein 1 Platform, which features major advancements for Salesforce Data Cloud and Einstein AI capabilities, all built on Salesforce’s underlying metadata framework.
See how the Einstein Platform helps Salesforce admins and developers can build custom, trusted AI with just clicks or a single line of code.
Learn more about Einstein 1 Platform.
2. Free Data Cloud & Tableau Licenses
Salesforce announced the FREE Data Cloud and Tableau licenses. It available for Enterprise, unlimited, and Unlimited plus editions customer. No purchase necessary for data cloud Evey-where up to 250,000 data service credits.
Get started with Data Cloud.
3. Einstein Copilot
A new and trusted out-of-the-box conversational AI assistant built into the user experience of every Salesforce application. Einstein Copilot will drive productivity by assisting users within their flow of work, enabling them to ask questions in natural language, and receive relevant and trustworthy answers that are grounded in secure proprietary company data from Data Cloud.
4. Einstein Copilot Studio ( Prompt Builder & Skill Builder )
An easy new way for companies to build an entirely new generation of AI-powered apps with custom prompts, skills, and AI models to close sales deals faster, streamline customer service, auto-create websites based on personalized browsing history, or turn natural language prompts into code, as well as hundreds of other business tasks.
Einstein Copilot Studio also provides configurability to make Einstein Copilot available for use across consumer-facing channels like websites to power real-time chat, or integrate with messaging platforms like Slack, WhatsApp, or SMS.
- Prompt Builder: Create reusable prompts connected to company and customer data.
- Skill Builder: Give copilots new skill to perform for you.
- Model Builder: This Offers flexibility in AI model selection, including collaborations with Anthropic, Cohere, Databricks, Google Cloud’s Vertex IX, and OpenAI.
Watch Dreamforce Keynote here.
5. Data Cloud-Triggered Flow
Data Cloud Triggered flow launched when data cloud data model object (DMO) or calculated insight object (CIO) conditions are met.
6. Salesforce AI-Power to Create 18 million Jobs by 2028
New Study (FROM IDC) Finds Salesforce Economy, Powered by AI, Will Create a Net Gain of 11.6M Jobs and $2.02T in Business Revenues Between 2022 and 2028
Summary
Dreamforce 2023: Unveiling the Future of Customer Success.
