Skill and Work Types
Amit Chaudhary

Amit Chaudhary

Amit Chaudhary is Salesforce Application & System Architect and working on Salesforce Platform since 2010. He is Salesforce MVP since 2017 and have 17 Salesforce Certificates. He is a active blogger and founder of Apex Hours.

Skills & Work Types

In this video, we’’ll understand how to configure skills and work types. Skills represent certifications and areas of expertise in your field service workforce. Work types are templates that can be applied to work order or work order line items.

Skills

Skills represent certifications and areas of expertise in your field service workforce

Work Types

Work types are templates that can be applied to work order or work order line items.

Recording

Check complete Salesforce Field Service Lightning Training here.

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2 Comments

  • Thanks Amit and Khyati, That was so interesting by the concepts shared on each day and it would surely help all the people to understand the entire knowledge of FSL business Values.

  • Thanks Amit and Khyati for insightful session .

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