In this video, we’’ll understand how to configure skills and work types. Skills represent certifications and areas of expertise in your field service workforce. Work types are templates that can be applied to work order or work order line items.
Skills
Skills represent certifications and areas of expertise in your field service workforce
Work Types
Work types are templates that can be applied to work order or work order line items.
Recording
Check complete Salesforce Field Service Lightning Training here.
Thanks Amit and Khyati, That was so interesting by the concepts shared on each day and it would surely help all the people to understand the entire knowledge of FSL business Values.
Thanks Amit and Khyati for insightful session .