Skill and Work Types

Skills & Work Types

Written ByApex Hours

In this video, we’’ll understand how to configure skills and work types. Skills represent certifications and areas of expertise in your field service workforce. Work types are templates that can be applied to work order or work order line items.

Skills

Skills represent certifications and areas of expertise in your field service workforce

Work Types

Work types are templates that can be applied to work order or work order line items.

Recording

Skill and Work Types/ Work order in FSL | EP 4

Check complete Salesforce Field Service Lightning Training here.

Tags

Apex Hours

Salesforce Apex Hours is a program of the community, for the community, and led by the community. It is a space where Salesforce experts across the globe share their expertise in various arenas with an intent to help the Ohana thrive! Join us and learn about the apex hours team.

2 Comments

Dinesh Chakravarthy

February 4, 2022 / 11:46 am Reply

Thanks Amit and Khyati, That was so interesting by the concepts shared on each day and it would surely help all the people to understand the entire knowledge of FSL business Values.
Ketan

February 7, 2022 / 5:09 am Reply

Thanks Amit and Khyati for insightful session .

Leave a ReplyCancel Reply