Service reports summarize the work performed by a customer and can be signed by the mobile worker, customer, and others involved in the job. Service reports summarize the work that was performed by a customer and can be signed by the mobile worker, customer, and others involved in the work. Learn how to configure the Field Service mobile app to support service report generation and review important considerations about offline service reports and service report previews. Join to learn about Service Reports & Field Service Mobile App Tour.
Service Reports & Field Service Mobile App Tour
The Field Service Mobile App in Salesforce is designed to help users navigate and understand the capabilities of the Field Service Lightning Mobile app. It provides a step-by-step guide on how to use the app to manage work orders, appointments, and other field service tasks on the go. The tour covers topics such as viewing and updating work orders, accessing knowledge articles, and capturing customer signatures. With this, users can quickly get up to speed with the Field Service Mobile App and start working more efficiently in the field.
Learn more about Salesforce Field Service Lightning (FSL).