External Services in Salesforce

In this session, we are talking about External Services in Salesforce. What if you could now start doing API Integrations without any code? Salesforce provides a wide range of external services that can be integrated with the platform to extend its functionality. These services can connect Salesforce with other systems like ERP, marketing automation, and e-commerce. Let’s see how.

What are External Services?

Use External Services for outbound integrations from Salesforce using low code, process-based integrations or to turbocharge your Apex integrations.

What Problem Are We Solving

  • Nowadays, there is an API Integration in every Org.
  • Development effort that goes into every implementation.
  • Repetitive Code.
  • It is not admin-friendly even with the advent of processes.

How Do External Services Work?

  1. Setup a Named Credential for Authentication
  2. Write a Schema (Swagger or Integrant) for your API
  3. Import the Schema (JSON)
  4. Select the Named Credential
  5. Voila – You have Actions created for all the Verbs!

Here is PPT for session.


External Services Demo

YouTube video

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If you are new in Salesforce. Please check our free Salesforce Admin and Salesforce Developer training.


Overall, these external services can help you to streamline your business processes and improve the overall efficiency of your organization.

Amit Chaudhary
Amit Chaudhary

Amit Chaudhary is Salesforce Application & System Architect and working on Salesforce Platform since 2010. He is Salesforce MVP since 2017 and have 17 Salesforce Certificates.

He is a active blogger and founder of Apex Hours.

Articles: 465

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