Customer Site With Experience Cloud

Salesforce community cloud is now known as Digital Experience. When you need a way for their customers to engage beyond the company’s social media platforms. Customer sites give customers an easy way to interact with a company whenever and wherever they are. They can search for articles, ask questions, and get crowd-sourced answers. Join us to learn about Customer Site With Experience Cloud.

How to Create a Site

Customer Site With Experience Cloud Video

Check the demo. How to set up a Customer Site With Experience Cloud.

Please check this post for our old and upcoming session on Service Cloud. Here is a playlist of our service cloud session recordings.

Summary

I hope this session will help you to understand how to set up a Customer Site With Experience Cloud. A customer site with Experience Cloud is a website built using Salesforce’s Experience Cloud platform, designed to provide customers a seamless and personalized experience. Experience Cloud allows businesses to create engaging, branded websites that are fully customizable and can be tailored to meet the unique needs of each customer.

These sites can be used for various purposes, such as customer service, e-commerce, and marketing. With Experience Cloud, businesses can provide a consistent and unified experience across all channels, including web, mobile, social, and more. Customers can access self-service resources, make purchases, view their account information, and interact with support agents, all from a single, integrated platform. Additionally, Experience Cloud provides businesses with powerful analytics and reporting tools, allowing them to gain insights into customer behavior and improve their overall customer experience.