Multi-Factor Authentication MFA

Multi-Factor Authentication in Salesforce (MFA)

Boost Your Org’s Security with Multi-Factor Authentication for products built on the Salesforce Platform. Multi-Factor Authentication (MFA) and Why It’s Important? Enabling MFA is one of the easiest, most effective actions you can take to secure your users’ accounts.

Today’s Agenda

  • Multi-Factor Authentication (MFA) and Why It’s Important
  • MFA Solutions for Salesforce
  • How to Roll Out MFA
  • Demo: Enable MFA and Deploy Salesforce Authenticator
  • Wrap Up

Enhance the Security of Your Business

Secure user accounts with Multi-Factor Authentication (MFA)

How MFA Helps Prevent Common Attacks

MFA can prevent some of the most successful types of attacks

  • Phishing, vishing, smishing
  • Spear phishing
  • Keyloggers
  • Credential stuffing
  • Brute force attacks
  • Man-in-the-middle (MITM) attacks

Strong Verification Methods for MFA

Salesforce supports these types of verification methods

  • Salesforce Authenticator mobile app : Fast free authentication
  • Third-Party Authenticator App : Such as: Google AuthenticatorMicrosoft AuthenticatorAuthy
  • Security Key : Such as: Yubico’s Yubi Key Google’s Titan Security Key

Salesforce Authenticator

Salesforce Authenticator is a mobile app that can be used with MFA in your Salesforce org or tenant, driving a seamless user experience for your end users.

Salesforce Authenticator tells the user:

  • What action needs to be approved
  • What user is requesting the action
  • From which service is the requested action coming
  • What device the user is using
  • From what location would the user approve or deny this request

With this information, the user can simply tap the “Approve” or “Deny” button to execute the decision, completing authentication quickly as part of their login process.

How to Roll Out MFA

Get Ready

  • Evaluate business and user requirements
  • Inventory users, roles, and permissions
  • Plan rollout, change management, and support strategies

Roll Out

  • Kick off change management activities
  • Distribute verification methods to users
  • Enable MFA
  • Help users register and log in with a verification method


  • Collect feedback and monitor adoption metrics
  • Troubleshoot issues and support users
  • Optimize your overall security strategy

Recording / Demo

Date     : Sat, SEPT 26, 2020 10:00 AM EST (7:30 PM IST)
Speaker  :  Kelly Walker | Product Adoption Sr Manager, Salesforce
Where : Apex Hours YouTube

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