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Introduction to Salesforce health cloud

Salesforce Health Cloud is industry product built specifically for healthcare. Join us to learn about Health Cloud.

Salesforce Health Cloud Core Capabilities

  1. Health Cloud provides necessary data model to help unlock data from legacy systems of record and EHRs (Electronic Health Registries)
  2. It gives healthcare professionals the tools they need to collaborate more efficiently
  3. Help Care Coordinators understand patients more deeply, and build 1-to-1 relationships across entire care journeys
  4. Health cloud provides essential functionality for payers(Insurance company)

Health Cloud Specific Terminology

  1. Care Team – Doctors , Health Care Advisor, Nurse,Therapists, Administrative Professionals. In salesforce Health Care Team is usually case Team
  2. Provider – A health care provider is a person or company that provides a health care service
  3. Payer – Payer is organisation which takes care of financial and operational aspects (which include insurance plans, provider network) of providing health care.
  4. EHR – Electronic Health Registry that holds electronic health records
  5. HL7 -Health Level Seven International is a set of standards, formats and definitions for exchanging and developing electronic health records (EHRs)

Feature of Salesforce Health Cloud

Health Cloud Architecture Overview

Salesforce health Cloud

health Cloud Video

YouTube video

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Amit Chaudhary
Amit Chaudhary

Amit Chaudhary is Salesforce Application & System Architect and working on Salesforce Platform since 2010. He is Salesforce MVP since 2017 and have 17 Salesforce Certificates.

He is a active blogger and founder of Apex Hours.

Articles: 417


  1. I have attended the session and found fantastic. Please share the slides.
    Would recommend others to attend/view the upcoming.


  2. The session was fantastic.
    I am in India. please share the link to create a scratch trail org for the health cloud. I could not find any link.

    waiting for your response.

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