Introduction to Salesforce Health Cloud

Salesforce Health Cloud is industry product built specifically for healthcare. Join us to start our Introduction to Health Cloud guide.

What is Salesforce Health Cloud?

Salesforce Health Cloud is a cloud-based technology to the world of healthcare to maintain the health data. This platform store all the patient information in one place. This helps health workers to have a complete view of patient records, and it also helps provide effective treatments.

Salesforce Health Cloud Core Capabilities

Here are some health care core capabilities.

  1. Health Cloud provides necessary data model to help unlock data from legacy systems of record and EHRs (Electronic Health Registries)
  2. It gives healthcare professionals the tools they need to collaborate more efficiently
  3. Help Care Coordinators understand patients more deeply, and build 1-to-1 relationships across entire care journeys
  4. Health cloud provides essential functionality for payers(Insurance company)

Health Cloud Specific Terminology

  1. Care Team – Doctors , Health Care Advisor, Nurse,Therapists, Administrative Professionals. In salesforce Health Care Team is usually case Team
  2. Provider – A health care provider is a person or company that provides a health care service
  3. Payer – Payer is organisation which takes care of financial and operational aspects (which include insurance plans, provider network) of providing health care.
  4. EHR – Electronic Health Registry that holds electronic health records
  5. HL7 -Health Level Seven International is a set of standards, formats and definitions for exchanging and developing electronic health records (EHRs)

Feature of Health Cloud

Here are some feature of health cloud which make it important and useful.

Health Cloud Architecture Overview

Here is high level health cloud architecture.

Salesforce health Cloud

health Cloud Video

Check our below video for detail demo of health cloud and some of it important feature with complete demo.

YouTube video


I hope our health cloud guide helped you to learn the data model and demo. Let us know which topic you want to learn next in Apex Hours.

Amit Chaudhary
Amit Chaudhary

Amit Chaudhary is Salesforce Application & System Architect and working on Salesforce Platform since 2010. He is Salesforce MVP since 2017 and have 17 Salesforce Certificates.

He is a active blogger and founder of Apex Hours.

Articles: 460


  1. I have attended the session and found fantastic. Please share the slides.
    Would recommend others to attend/view the upcoming.


  2. The session was fantastic.
    I am in India. please share the link to create a scratch trail org for the health cloud. I could not find any link.

    waiting for your response.

  3. Hi Amit,
    I have seen the Salesforce Health cloud Video and the presentation was very nice.
    I have one question on this if any one want to learn Health cloud is development is mandatory like Apex, Triggers and LWC ?


Leave a Reply

Your email address will not be published. Required fields are marked *