Governance model required in SF projects

Join us and learn about. The governance dilemma for Salesforce projects, what makes Salesforce special compared to other platforms. Why has many Salesforce projects struggled with quality despite governance. The CTA role in defining and implementing a Salesforce governance model and Governance at scale. Throughout my career, I have seen...

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Omni channel in salesforce

Omni Channel in salesforce

Channel your Omni! Discover a super powerful workload automation tool already included in your Service Cloud that for some mysterious reason you are not yet using. Manage workload: configure how to route, when to route, what to route, to whom to route and jump in to the rescue when your...

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